Dove and Hawk have partnered with a Property Management firm who have successfully established themselves throughout London over the past 15 years. They will be looking for a block manager to join their team and grow with them.
Responsibilities:

• Impeccable customer service to our customers
• Audits of managed Buildings and Common Parts to understand the building layout
• Lease review, interpretation and management
• Managing of service charges and budgets Answering telephones and fielding calls in a professional and efficient manager
• Record creating and keeping, maintain all company records Organisation and co-ordination of marketing/mail shots etc.
• Dealing with Client queries and requirements by telephone, letter/e-mail on own initiative
• Liaising internally with relevant teams and colleagues to keep them informed of changes
• Maintaining an ongoing list of “work in progress” and ensure developments are fully compliant Ensuring that Client files are up to date and stored in line with existing practice systems (training will be provided)
• Creating new client files as required Attending site meetings, which may require you leaving home to be “on site” prior to normal working hours
• Attending “Zoom meetings” with Clients where required, this may be required outside of normal office hours
• Liaising with Residents Directors, Freeholders, Leaseholders and Tenants in a polite, professional manner at all times
• Overseeing Section 20 Consultations, notices and works where required (training to be provided)
• Appointing and overseeing contractors, ensuring work is carried out to a high standard
• Approving invoices for payment on our system (training to be provided)

Requirements:

• Minimum of 2 year experience within a block management position
• Full clean driving license
• AIRPM (desirable)

Benefits:

• Company phone
• 25 days holiday excluding bank holidays
• Flexible working hours
• Company Car or Ful Expesnses Fully Paid
• Fully Work from Home.

Salary: £30,000.00 – £40,000.00
Hours: 9am – 5pm – Mon-Fri (flexible shifts available)

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