Leasing Administrator – Birmingham – £27,000 per annum + Discretionary Bonus

My client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Administrator on to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.

You will be providing support to the renewals and tenancy management team in the delivery of a high quality service for the benefit of clients and tenants.

The successful candidate will be a good team player with strong organisational and communication skills. have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative.

Duties

• Provide high level of customer service to residents at all times
• Review and accept offers submitted for new lets including right to rent checks
• Complete new tenancy progression process including referencing and drafting tenancy agreements
• Process tenancy renewal paperwork
• Conduct check in, check out and midterm property inspections where required
• Compiling inventory reports and sending resident welcome packs
• Ensure lettings legal compliances are met and procedures followed
• Liaise with the Resident Experience/leasing team to ensure flats are ready for move ins
• Maintain records on the property management database
• Compile reports for portfolio analysis, monitoring and reporting
• Deal with enquiries from tenants, utility providers, local authorities, etc
• Maintain electronic files for each property in accordance with procedures
• Liaise with the property accounts team over any property queries where necessary
• Updating utility providers and local authorities of tenancy changes
• Collate data and compile client reports
• Undertake specific projects as requested by line manager
• Complete general administrative roles as and when required

Skills and Experience Required

• Previous property administration experience
• Good organisational skills
• Good verbal and written communication skills with a positive attitude and attention to detail
• Excellent time management
• Ability to multitask and to work accurately and effectively under pressure
• Must understand the principles and practice of customer care
• Ability to work in a team and understand team dynamics
• Must be computer literate in Microsoft Office with a high level of competence on Excel
• ARLA qualification would be preferable

Working Hours: 40 hours per week, Monday to Friday, Saturdays on Rota with a day off in lieu
Salary: £27,000 per annum + Discretionary bonus

For more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment.
0208 059 7472

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