HIRING:
Salary: £40,000-£45,000 (DOE)
Hours: Monday-Friday
Location: Office-based, Croydon
Portfolio: 400-500 units across 5-6 residential blocks

The Role

We’re working with a well established Block Management provider in their search for a proactive Block Manager to take full ownership of a diverse residential portfolio, ensuring buildings are well-maintained, compliant, and delivering a high standard of service to residents and stakeholders.

Key Responsibilities

Property Management

• Oversee day-to-day operations of residential blocks and communal areas
• Carry out regular site inspections and drive maintenance improvements
• Manage contractors across cleaning, repairs, and compliance services
• Handle resident queries and complaints with professionalism and efficiency

Leasehold & Compliance

• Ensure full compliance with lease agreements and legal obligations
• Enforce lease covenants and manage Section 20 consultations
• Stay up to date with leasehold legislation and best practice

Health & Safety

• Maintain full compliance with H&S and fire safety regulations
• Oversee risk assessments, inspections, and insurance requirements

Major Works

• Plan and deliver refurbishments and major repair projects
• Manage contractors, budgets, and timelines
• Communicate clearly with leaseholders throughout projects

Stakeholder Management

• Build strong relationships with freeholders, leaseholders, and residents
• Attend AGMs and provide clear, concise reporting

Legal & Disputes

• Resolve disputes in line with lease agreements and legislation
• Manage complaints and escalate where necessary
• Ensure compliance with GDPR, AML, and relevant regulations

About You

• Proven experience in residential block management
• Strong knowledge of leasehold law and service charge processes
• Excellent communication and organisational skills
• Confident managing multiple priorities in a fast-paced environment
• Detail-focused, solutions-driven, and calm under pressure

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