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Residential Office Manager

Residential Office Manager

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  • Permanent
  • West End, London
  • £25000.00 - £30000.00 per annum

Dove & Hawk

Residential Office Manager – Notting Hill – £25,000 to £30,000 Dependant on Experience

My client a high-end boutique agency is seeking a Office Manager to join their vibrant and friendly office in Notting Hill. This will be a really varied role which requires a high level of attention to detail and organisation as well as a ‘can do’ attitude.

This is an excellent opportunity to join a family feel team promoting personal development in an excellent firm. This position requires an ability to jump into any role in the office when required and a friendly approachable attitude as by being front of house, you are often the first interaction clients have.


  • Sending contracts/terms of business to clients.
  • Requesting AML documents, filling out AML forms and running AML checks on all vendors.
  • Liaising with vendors/landlords and external professionals to organise marketing photos and floorplans.
  • Compiling property particulars and sending to the vendors/landlords for approval.
  • Sending exchange invoices to head office.
  • Uploading properties to the property portals (i.e., Rightmove etc).
  • Sending out sales memorandums.
  • Taking incoming calls and messages.
  • Management of the general office inbox and passing incoming enquiries to negotiators.
  • Keeping client files updated using Reapit software.
  • General office management and administration duties, including scanning, filing, ordering stationary and photocopying.
  • Creating marketing material, such as flyers/windows cards.
  • Responsible for the management of social media.
  • Responsible for some tenancy renewals.
  • Some Liaising with contractors to organise property safety checks.
  • Management of all Sales and Lettings properties keys.
  • Liaising with IT/phone providers for support.
  • Occasionally assisting with Tenancy Arrangements (booking inventories, preparing tenancy agreements/move in invoices/applying for references).
  • Coordinating Holiday/Saturday calendar.
  • Setting up new starters.
  • Keeping AML/GDPR training logs for the office.
  • General Diary management.

Skills and Experience required:

  • Proven experience within an Estate Agent required, ideally exposure to sales and lettings
  • Experience with Reapit would be desirable
  • Excellent communication skills – both written and verbal
  • Excellent organisational skills and telephone manner
  • High attention to detail
  • Positive approach with a friendly manner
  • Ability to prioritise workload and use own initiative
  • Good working knowledge of Microsoft Excel, Power Point and Word
  • No Driving License required

Salary: £25,000 to £30,000 Dependant on Experience
Hours: Monday to Friday 9am to 6pm

For more information, please contact Chelsea on the Business Support team at Dove & Hawk Property Recruitment.

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Job Overview
Offered Salary
£25000.00 - £30000.00 per annum
Job Location
West End, London
Job Type