LETTINGS NEGOTIATOR – MILTON KEYNES

Dove and Hawk are working in partnership with a high end well known market leading estate agency who are recruiting for a Lettings Negotiator on a 6month FTC with possible extension to start asap at a Build to Rent development in Milton Keynes. This role will suit a confident well-spoken sales or lettings agent who has 1+ years experience who is looking to gain experience in built to rent.

Purpose of the role:

To provide site based leasing management services to an exciting new build residential development comprising 306 apartments in a scheme in Milton Keynes. To take a lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme. Working closely with the leasing team to ensure a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage, viewing/tours through to resident move in.

Duties/functions of the role:

• To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback
• Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times
• Co-ordinating the online marketing of available apartments
• Ensuring all enquires are responded to in line with agreed service levels
• To coordinate with 3^rd party agents as required
• In conjunction with the General Manager/Leasing Manager – carrying out regular rent analysis & leasing performance of the local market
• Meeting prospective tenants, conducting viewings and negotiating rental offers
• Completing applicant vetting requirements
• Completing new let paperwork in line with strict procedures
• Appraising/quality checks of apartments, advising the Leasing Manager as to recommended rents for both properties coming to the market and those where tenants wish to renew
• Seeking and building corporate relationships with relocation agents, City employers and other agents to generate lettings enquiries
• Co-ordinate renewal communications and negotiations
• To ensure arrival packs are prepared, and keys are ready for tenant move in’s
• As part of the wider site team; create a community feel through communication, events and innovations
• Ad-hoc projects provided by the General Manager/Residents Services Manager
• Provide first class customer service to residents and applicants
• Providing regular letting performance reports to the Leasing Manager/General Manager.
• Regular apartment appraisals and maintaining databases for reporting on rental values, both ERV and market rents, ensuring rental growth is achieved.
• Assisting with the negotiation of renewals where required.
• Where applicable, working with client-specific lease up software to increase rents and decrease voids.

Requirements of the role:

• Strong customer service ethic
• Positive, can-do attitude
• Initiative and the ability to think outside the box
• Common sense approach
• Outgoing, warm and friendly personality
• Team player
• Organised, meticulous, tenacious
• Excellent written and spoken etiquette
• IT literate
• Social media literate

Salary budgets: Up to £30,000 DOE + Bonuses

Required working hours: Monday to Friday 9am – 6pm, every other Saturday with a day in lieu

If you are a Sales Negotiator or Lettings Negotiator who is looking to gain experience in build to rent with a high end well known estate agency please apply today or contact Sophie Knowles at Dove and Hawk quoting vacancy reference: 10874

Dove & Hawk is acting as an Employment Business in relation to this vacancy.