Utilities Admin Assistant – Ilford – £30,000 – £32,000 DOE – Hybrid

My client, a successful and established Property Management firm are currently seeking an experienced Utilities Administrator to manage utilities and council tax administration across the company’s managed property portfolio, ensuring accurate handling of move-ins, move-outs, void periods, billing, and cost control.
This role is responsible for the accurate administration, monitoring, and reconciliation of utility accounts and council tax liabilities across their portfolio.
The role plays a critical operational and financial-control function, ensuring that ins and outs (tenant movements) are correctly reflected with utility providers and local authorities, bills are validated and processed correctly, and unnecessary charges, arrears, or disputes are avoided.

Responsibilities

• Utility account setup and closure (gas, electric, water)
• Meter readings at move-in / move-out
• Council tax notifications, exemptions, and disputes
• Occupancy ins & outs tracking
• Bill validation, reconciliation, and dispute management
• Liaison with local authorities and utility providers

Required Knowledge & Experience

• Previous experience in an administrative role within:
  • Property management
  • Housing
  • Utilities
• Local authority or finance support environment
• Strong attention to detail and accuracy
• Confident handling of numerical and billing data
• Good written and verbal communication skills
• Competent user of Microsoft Excel and property/finance systems

Desired Experience

• Utility providers
• Council tax departments
• Temporary accommodation or social housing
• Understanding of:
• Void periods
• Liability transfers
• Property occupancy tracking
• Experience managing disputes and reconciliations

Salary: £30,000 – £32,000 DOE
Hybrid: 3 days in the office, 2 working from home

For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.
02037259835

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