Residential Property Manager

Location: South East London
Salary: £35,000 – £40,000 per annum (Dependent on Experience)
Hours: Monday to Friday, 9:00am – 6:00pm

The Opportunity

We are recruiting on behalf of a well-established and asset management company with a portfolio based in South East London/Kent Borders for an experienced Residential Property Manager.
This is an excellent opportunity for a highly organised and proactive individual to take responsibility for managing a diverse residential portfolio. The successful candidate will oversee the day-to-day management of properties, ensuring exceptional service delivery to landlords and tenants while maintaining full compliance with all relevant legislation.
The role combines office-based portfolio management with regular site inspections across South London and requires a confident professional who is capable of managing multiple priorities, building strong stakeholder relationships, and delivering a high standard of property management.

Key Responsibilities

Portfolio Management

• Manage a residential portfolio, ensuring the highest standards of service are consistently delivered.
• Oversee the complete tenancy lifecycle, including move-ins, renewals and move-outs.
• Prepare, issue and manage Assured Shorthold Tenancy Agreements (ASTs) and tenancy renewals.
• Ensure tenancy deposits are protected in accordance with current legislation.
• Act as the primary point of contact for landlords, tenants and contractors, maintaining professional and effective communication at all times.

Legal & Regulatory Compliance

• Prepare and serve statutory notices in accordance with the Housing Act 1988 and Housing Act 2004, including:
  • Section 8 Notices
  • Section 13 Notices
  • Section 21 Notices
• Manage tenant disputes and complex tenancy matters, escalating where appropriate.
• Liaise with solicitors and attend court proceedings when required.
• Ensure the portfolio remains fully compliant with all statutory obligations, including:
  • Gas Safety Certification
  • Electrical Installation Condition Reports (EICR)
  • Energy Performance Certificates (EPC)
  • HMO and Selective Licensing
  • Right to Rent requirements
• Monitor compliance deadlines and proactively arrange renewals to ensure continuous compliance.
• Maintain accurate and audit-ready property records.

Maintenance & Asset Management

• Coordinate reactive and planned maintenance across the portfolio.
• Work closely with the in-house maintenance team and approved contractors to ensure works are completed efficiently and to a high standard.
• Obtain competitive quotations and manage contractor performance to ensure value for money.
• Oversee refurbishment and capital improvement projects, carrying out site inspections where required.
• Develop and implement preventative maintenance programmes to minimise future repairs.
• Monitor maintenance expenditure and manage budgets effectively.
• Ensure all maintenance works comply with current health and safety legislation and landlord obligations.
• Maintain comprehensive records of maintenance activities, contractor invoices and associated costs.

What we need

• A minimum of three years’ experience in Residential Property Management or Block Management.
• A comprehensive understanding of residential lettings legislation and property compliance.
• Proven experience managing residential portfolios independently.
• Excellent organisational, communication and problem-solving skills.
• The ability to prioritise a demanding workload while maintaining exceptional attention to detail.
• Strong relationship management skills with landlords, tenants, contractors and legal professionals.
• Good knowledge of the South London residential property market.

Offer:

• Competitive salary of £35,000 – £40,000, depending on experience.
• Monday to Friday working hours (9:00am – 6:00pm).
• A varied role combining office-based portfolio management with regular site inspections.
• Opportunity to join a well-established and growing company with genuine long-term career prospects.

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