Operations & EA Support Manager
Operations, Finance, EA Support Manager – Shoreditch – £35,000 – £42,000 DOE
My client, a business rates advisory company are looking for an experienced Operations and EA Support Manager to support the Group Head of Operations and Finance. The role combines bookkeeping, HR & payroll admin, EA, office management, event coordination and stakeholder liaison.
They are part of a group, which also invests and manages commercial property.
Responsibilities:
Finance, Bookkeeping & Financial Control
- Maintain accurate bookkeeping and financial records.
- Manage Xero accounting systems, bank feeds and reconciliations.
- Prepare VAT return information and support corporation tax processes.
- Track debtor/creditor positions and assist with cashflow forecasting.
- Review supplier invoices, payment runs and expense claims.
- Maintain financial controls, reporting accuracy and management information.
- Assist with liaison with accountants on year‑end accounts, statutory filings, etc.
Executive Support & Diary Management
- Provide proactive support to the CEO and senior leadership team.
- Coordinate diaries, meetings, calls, presentations and external engagements.
- Manage availability and scheduling on behalf of directors.
- Act as a point of contact between executives, clients, suppliers and partners.
- Prepare briefing materials, meeting packs and follow up actions.
- Support confidential correspondence and document handling.
Office Management & Operational Administration
- Oversee day‑to‑day office operations.
- Manage office supplies, equipment, facilities and vendor relationships.
- Coordinate IT onboarding, user provisioning and access permissions.
- Support cross‑company administrative workflows and operational processes.
- Track internal requests, chase outstanding actions and maintain documentation.
HR Administration & Payroll Support
- Maintain employee records, contracts, onboarding documentation and compliance files.
- Coordinate recruitment administration, interview scheduling and candidate communication.
- Support onboarding processes including equipment provisioning and account setup.
- Liaise with external HR advisers and payroll providers.
- Manage pension administration and HMRC‑related tasks where required.
- Track annual leave, absence records and HR compliance requirements.
Event Planning, Hospitality & Internal Engagement
- Organise client hospitality events, corporate activities and internal team days.
- Manage guest lists, invitations, RSVPs, attendee communications and logistics.
- Coordinate venues, suppliers, catering, budgets and deposits.
- Oversee internal social events, team‑building activities and employee engagement initiatives.
- Manage branded merchandise, promotional materials and supplier bookings.
Supplier, Vendor & Stakeholder Management
- Act as the primary operational liaison with accountants, HR advisers, payroll providers, IT suppliers, banks and external consultants.
- Manage supplier queries through to resolution and ensure service levels are met.
- Obtain quotations, coordinate bookings and monitor invoices and payments.
- Maintain strong relationships with clients, agencies, vendors and professional advisers.
Skills and Experience Required:
- Finance or bookkeeping experience (Xero essential).
- Office Manager/EA experience required
- Working with external professional advisers.
- Highly organised with exceptional attention to detail.
- Strong written and verbal communication.
- Ability to manage multiple priorities across several business entities.
- Process improvement mindset.
- Professional, discreet and able to handle confidential information.
- Strong stakeholder management and relationship‑building skills.
- Calm under pressure with strong follow‑
Salary: £35,000 – £42,000 DOE
Working Hours: Monday to Friday 9am – 5pm, flexible working
If you are a proactive individual looking for a new role, please contact Anisha on the Business Support team at Dove & Hawk Property Recruitment.
0203 725 9835
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C’s and Privacy Policy which can be found at doveandhawk.co.uk

